K.LA Boutique. never go there.
i was at forum on peachtree parkway to do some shopping. i have never gone into this K.LA Boutique store but always meant to. i happened to park right in front of there on friday and a cute bag caught my eye so i decided to venture in.
i walked into the store and first thing i realized is that its a really small store the owner (and the only salesperson) was at her computer and barely looked up when i walked in after two whole minutes, she glanced at me as if to say.. "what?" to be friendly and giving her the benefit of the doubt (because she looked preoccupied) i mentioned casually that i was looking to buy some accessories to which she just nodded.
btw..im an asian woman. young, like high school looking. and i was wearing jeans and a sweater. five whole minutes later (no dialogue exchanged) an older, white woman walked in. the salesperson dropped what she was doing, walked over to her, and greeted her enthusiastically "hi. my name is .. is there anything i can help you with? oh that shirt youre holding is really cute. would you like to see another one in a different color?"
tad bit angry at the blatant discrimination, i stood by another rack, rummaging. the saleslady reached over me and picked up the shirt that i was looking at and took it to the other customer. now even more furious, she undid the curtain for the dressing room and helped her in i deliberately picked up a shirt and stood in front of an empty dressing room hoping that she would now help me but again i was totally ignored.
i stood around for another 5 minutes to now test the owner for any service the other customer was in the dressing room and she would be forced to help me, i thought. wrong again. she went back to her computer and started typing away. appalled, i even walked slowly out the door hoping that she'll redeem herself with a "come again, thank you." nothing.
i immediately came home and looked up the number to K.La Boutique. the saleslady picked up and answered that she was the OWNER! i chewed her out for a good 10 minutes. to which she replied with an excuse of "its a small store. if you were inside jcrew and a salesperson was helping another customer, you wouldnt feel discriminated against. you would just feel that shes helping somebody else. you only felt offended because its a small store and you can hear every conversation."
her excuse makes absolutely no sense. i was in the store a good 10 minutes by myself.
never go there.
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